Tessa Haynes IT provides Business Analysis that makes a difference.
I work with organisations within the Financial Services arena to assist in all areas of project implementation.
Drawing on over two decades of experience, I provide fresh perspectives created from the perfect combination of creative intelligence and solid business analysis skills.
Requirements Gathering & Traceability
I will work with you to establish goals and objectives and to gather, document and prioritise what you need your project to achieve. If required, I will document the traceability of the requirements through the design and test.
Business Process Design
I believe it is critically important to design processes based on the realities of the environment they work in rather than as an academic exercise. I provide vast experience of process design including specialist knowledge of financial services processes.
The focus is on implementation based on effective design of business processes and training, to ensure successful user adoption and return on investment.
User Acceptance TestingThe primary focus is on positive and negative testing of the business processes undertaken by each user type and ensuring that the management information is complete and accurate.
User TrainingWe provide bespoke training material and delivery, and recommend training based on “doing your job” rather than the technicalities of the system. We can provide training from executive briefings, through to “train the trainer” and technical courses and/or end-user training as required.
Project RescueWhen things have gone wrong or the system does not work as expected, I can work with you to determine tactical and strategic ways forward.
PEOPLE USE ME FOR MY EXPERIENCE, ATTENTION TO DETAIL AND TRACK RECORD IN PROVIDING EXCELLENT DELIVERABLES
All testimonials are attributable. Please contact me for more details